Quality woollen products from the Highlands of Scotland
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Privacy Policy

Website cookies

This website uses cookies to enable the proper operation of the website. We do not track or record your movements. These cookies do not store any information capable of identifying you as an individual.  It is possible to block the setting of cookies in most browsers in the settings section. However, doing this may impact on the proper operating of the website. By accepting this warning or continuing to use this website, you are accepting the use of these cookies.

What personal information do we hold about you and why

If you have purchased any product or service from us by mail order or online, the personal information we hold about you may include your name and address and possibly your contact numbers and email address. This personal information is needed for the purposes of providing you with an estimate/quotation or we have issued an invoice(s) for the services or goods provided by us.

Who do we share your information

Your details will never be shared without good reason and will remain under our control and management always. 
In some situations, such as direct delivery it may be necessary to share your personal information with a delivery services. The data passed will be limited to that necessary to complete the order.
We will never sell your data to a third party. Personal data is not shared with anyone.

How long do we keep your information?

We keep your information only if it is necessary.  If we have entered into a contract with you and received payment for goods/services provided, it is necessary to keep your information for up to 7 years to satisfy HMRC tax regulations. 

Access to your information and other rights

You have a right to access the information that we hold about you and to receive a copy. You should submit your request to us in writing, by post. 

You can also request us to:

Correct any information that you believe is incorrect or incomplete
Erase information we hold about you although you should be aware that for legal reasons (tax and accounting as mentioned above) we may be unable to erase certain information.